At Flower Delivery Cricklewood, we pride ourselves on delivering only the freshest, most beautiful flowers to homes and businesses throughout Cricklewood and the surrounding areas. As a trusted local florist, our customers' satisfaction is always at the heart of what we do. That’s why every bouquet is hand-arranged with a freshness guarantee, ensuring you and your recipients enjoy vibrant blooms at their very best.
If your flowers or gift items arrive damaged or not in the condition you expected, please let us know immediately upon receipt. Our team will assess the issue, and we kindly ask for clear photos of the damaged product to support your claim. We want to make things right as soon as possible, so prompt reporting (within 24 hours of delivery) ensures a swift resolution.
We guarantee that every arrangement will remain fresh and beautiful for at least 5 days from the time of delivery if cared for according to the provided instructions. We use only high-quality, freshly sourced flowers, so you can trust that your bouquet will brighten any Cricklewood home or workplace for days to come.
Your satisfaction is important to us. If your order does not meet our high standards due to issues such as poor freshness or damage, you are entitled to choose:
All refund or replacement requests must be made within our 5-day freshness window. We reserve the right to request photographic evidence and may handle each case individually to ensure the best solution for you.
If you are dissatisfied with your flowers or our service for any reason, we encourage you to contact us as soon as possible. Please provide your order details, a description of your complaint, and any supporting information (such as photographs if relevant). Our approachable Cricklewood team will acknowledge receipt of your complaint within one working day and investigate thoroughly. We aim to resolve all complaints swiftly and fairly, keeping you informed throughout the process.
As your local Cricklewood florist, we are committed to providing a reliable and friendly service for our community. Whether you’re decorating your home, sending a thoughtful gift, or brightening your office space, you can count on us for consistently fresh flowers and responsive customer care. Our reputation is built on trust, quality, and a dedication to serving our neighbours – let us know how we can help you today.
Our Returns, Refunds & Complaints policy is designed to give you complete peace of mind when ordering fresh flowers in Cricklewood. From our damaged-on-arrival guarantee to our commitment to resolve any issues quickly and fairly, Flower Delivery Cricklewood is here to serve you with care and professionalism.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
